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D3M ID
  • Alpha Beta Probe
  • CZT Probe
  • D3M
  • D3M ID
  • D3S ID
  • D5 RIID
  • GR Family
  • K102
  • KSpect
  • MultiSpect Analysis
  • NaI Probe
  • Quant GR1
  • Quant RayMon
  • RayMon
  • SIGMA 25/50
  • TN15
      Back to home
      1. FAQs
      2. D3M ID
      • Alpha Beta Probe
      • CZT Probe
      • D3M
      • D3M ID
      • D3S ID
      • D5 RIID
      • GR Family
      • K102
      • KSpect
      • MultiSpect Analysis
      • NaI Probe
      • Quant GR1
      • Quant RayMon
      • RayMon
      • SIGMA 25/50
      • TN15

      D3M ID

      • How do I turn the D3M ID on and off?
      • How do I set the D3M ID to Bluetooth® pairing mode?
      • How is the D3M ID powered?
      • How do I charge the D3M ID?
      • What training is available to me for the D3M ID?
      • How do I change the alarm sounds on the D3M ID?
      • How does the D3M ID collect data?
      • How do I extract files from the D3M ID?
      • How do I transfer data from the D3M ID?
      • How do I replace the D3M ID's battery?
      • How often should the D3M ID be charged?
      • How is the D3M ID calibrated?
      • Where can I find firmware updates for the D3M ID?
      • Where can I find software updates for the D3M ID?
      • What warranty is available with the D3M ID?
      • Where can I find the D3M ID brochure and/or spec sheet?
      • What desktop-based tools or software accompanies the D3M ID?
      • My D3M ID won't turn on
      • My D3M ID won't charge
      • How do I log in to the Kromek ID app?
      • The phone connected to my D3M ID has lost its signal
      • I've lost the Bluetooth® signal between my D3M detector and phone
      • There's a bug with my D3M ID; what do I do?
      • The battery of my D3M ID drains really quickly
      • How do I connect my D3M and smartphone via USB instead of Bluetooth®?
      • I can't see my D3M detector on Ciris
      • I don't have a license for my Kromek ID app. Where do I get a license?
      • Why is my Kromek ID app connected to another detector?
      • Where can I download Ciris?
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      • Visit our website
      • Contact us
      • Go to Customer Portal