TN15
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      1. FAQs
      2. TN15

      My TN15 detector won't turn on

      A few checks

      First, check the USB cable is plugged in properly on both sides. Make sure you are not using a USB hub.

      Then, try plugging the detector into a different USB slot in the laptop/PC if the TN15 detector is not being picked up.

      Try out a different cable, and ensure the cable you are using is also less than 1m.

      If your TN15 still won’t turn on, do not hesitate to get in touch with our service team by submitting a service ticket on the Kromek Customer Portal.