CZT Probe
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      1. FAQs
      2. CZT Probe

      My CZT Probe won't turn on

      A few checks

      First, check the USB cable is plugged in properly to your RayMon or laptop/PC.

      Then, try plugging the detector into a different USB slot in the laptop/PC if the CZT Probe is not being picked up.

      Try out a different cable, and ensure the cable you are using is less than 1m.

      If your CZT Probe will still not turn on, do not hesitate to get in touch with our service team by submitting a service ticket on the Kromek Customer Portal.