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There's a bug with my D3M; what do I do?

Make sure it's all up-to-date

First ensure the firmware is up-to-date.

If it is up to date, reflash the firmware and CIRIS software.

For some guidance on how to do this, refer to the CIRIS manual.

If you are still having problems with your D3M, don’t hesitate to by get in touch with our service team by submitting a service ticket on the Kromek Customer Portal.