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My D5 RIID won't turn on

A couple of checks

First, check if your D5 RIID is fully charged. If not, charge it up to 100%.

To find out how to turn your D5 RIID on, refer to Section 2.3 page 8 of the D5 RIID User Manual.

If your D5 RIID still won't turn on after these checks, don’t hesitate to get in touch by submitting a service ticket on the Kromek Customer Portal.