My D3S ID won't turn on

First, check if your D3S ID is fully charged. If not, charge it up to 100%.

Then, check to see if the D3S is connecting the to the ID app on the linked mobile.

To find out how to turn your D3S ID on, refer to Section 1 Page 5 of the D3S ID User Manual.

If your D3S ID still won't turn on after these checks, don’t hesitate to get in touch by submitting a service ticket on the Kromek Customer Portal.