My D3M ID won't turn on

First, check if your D3M ID is fully charged. If not, charge it up to 100%.

Then, check to see if the D3M is connecting the to the ID app on the linked mobile.

To find out how to turn your D3M ID on, refer to the "How do I turn the D3M ID on or off" FAQ.

If your D3M ID still won't turn on after these checks, don’t hesitate to get in touch by submitting a service ticket on the Kromek Customer Portal.