---
title: I can't see my D3S detector on Ciris
description: Check if there's a Bluetooth connection
---

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1. [FAQs](https://help.kromek.com/faqs?hsLang=en)
2. [D3S ID](https://help.kromek.com/faqs/d3s-id?hsLang=en)

# I can't see my D3S detector on Ciris

## Check if there's a Bluetooth connection

Ciris will not be able to see a D3S detector if it has a current Bluetooth connection.

Either disconnect the Bluetooth connection between the D3S detector and the phone, or just simply turn the phone off entirely. 

- [Alpha Beta Probe](https://help.kromek.com/faqs/alpha-beta-probe?hsLang=en)
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